What should you know about the pick-up and delivery dates?

Moving Preparation - September 14, 2018

This is your nightmare scenario: you have come to your new home, but something is missing. You remembered that you brought a family pet, so it’s not that. When you are looking for a place where you can sit and think about it, it hits you; what is missing is your stuff! Here’s a closer look at what to expect when your moving company in Texas provide you with a set of pick-up and delivery dates, also known as the delivery window.

Moving consumers often have an unrealistic expectation that they can determine a specific day for direct delivery of their goods on a long-distance move. The reality is that the company will give you a window of possible dates.

Pick-up and delivery dates for any cross country truck driver
And here is what you need to know about that

How big is your time window of pick-up and delivery dates?

Be open with your moving company about your expectations regarding the moving dates, which depends on many factors. The closing date of your home, your travel time and when you will gain possession of your new residence. This is the detailed information that you can discuss with your moving company in the early stages of planning your pick-up and delivery dates.

After the delivery window is scheduled, you are required to take your shipment within this time period. You must be available, or if you cannot be there, someone needs to be in your place to take delivery. You should carefully examine your documents to find the delivery date. Some companies may not give this information for a long time, sometimes up to 30 days. It’s a long time without your things.

How does the moving company give you an estimated delivery window?

Your moving company will consider a number of factors when they give you the pick-up and delivery dates. For example, the size of your cargo, the number of days of travel that they will need to legally get to a new location and if they have another pick-ups or deliveries on the route. Keep in mind that a driver can usually go from four to five hundred miles a day. You can also expect that the company will need to provide reasonable dispatch to ensure the safety of the moving crew and your goods.

Depending on the distance, and the time of year, your delivery window can vary from one day to several days. For example, shipping 500 miles or less will probably take only one day of travel included in the delivery window. Shipment for 1,000 miles will require a two-day trip. And an extra day is likely to be added for every additional 500 miles. Usually, in addition to the days of travel, the mover will add another day or two to provide unforeseen problems, such as bad weather or mechanical problems.

Seasonal problems can also add days to the delivery window. In the busiest summer months, the window can be much wider as a result of the large demand for movers. Each moving company will have its own method of how to determine this delivery window. You need to understand this delivery window and how your moving company will determine before you commit to any mover.

Making an agreement about pick-up and delivery dates
Some movers will be able to adapt to your needs; others may not have such flexibility

So which company will be more flexible?

For long distances, large van lines can sometimes move faster because they have more loads to work on. Typically, the movers wait until they are fully loaded in a specific area or along the route before sending the truck. On the other hand, a small company may be better for shorter distances based on the same logic. They have fewer moves to work, and so they can more easily meet your needs at certain dates. And sometimes for less money than a larger company.

You should express your personal need for a specific delivery date in the early stages of your conversation with the moving company. And you should be satisfied that you can work in the date window that your mover offers. Usually, a mover will be able to tell you about when they plan to deliver on the date of loading your cargo since they are probably planning a trip at that moment.

Usually, they can narrow it as it approaches. However, the delivery window that they give you in the assessment in writing is their legal obligation to deliver. The last date of the spread is the date they should deliver before they get the fine. Whether by the company’s policy to reimburse you for accommodation and meals, or some other monetary penalty. Each company must have a predefined way to cope with the inability to meet the required pick-up and delivery dates. And you must know it in advance.

Moving without delivery windows

If you know that you cannot make yourself available during the intended delivery, there are other options. One of them is for your goods to be delivered to the moving company storage at the destination. This will be a good option if you do not immediately go to a new location. Or if your house will not be available immediately.

Once your shipment has arrived, you can schedule a specific delivery date from the storage. However, this will add to your moving cost. The cost of delivery will be the biggest factor and can significantly increase the cost. Another option that many people choose is to have your shipment delivered to a self-storage. Thus, you can hire a local company to move items from the mini-storage to your house on a certain date. Or you can rent a moving van and independently control the last move.

Some moving companies offer guaranteed pick-up and delivery dates for which you are expected to pay a premium. Although not all moving companies can offer this, it’s worthwhile to ask your moving company about this guaranteed delivery option.

Woman in call center
Ask them about the availability and cost if you have special needs for the pick-up and delivery dates for your goods

Most movers will do their best to meet your delivery needs. Nevertheless, it is always sensible to fully inform about all the possibilities. And make sure that the moving company clearly understands both your personal needs and expectations.

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